Shipping policy
Thank you for shopping with us. We are committed to delivering your order as quickly and efficiently as possible.
Order Processing
All orders are processed within 1–4 business days after payment has been received and confirmed. Orders are not processed, shipped, or delivered on weekends or public holidays.
During periods of high order volume, processing times may be slightly extended. If there is a significant delay in shipping your order, we will contact you via email.
Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method.
Any available free shipping promotions will be clearly displayed on our website.
Estimated Delivery Times
Delivery times vary depending on your location:
- Domestic Orders: 4–7 business days
- International Orders: 7–21 business days
Please note that delivery estimates are not guaranteed and may vary due to carrier delays, customs processing, weather conditions, or other factors beyond our control.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing tracking information so you can monitor your package's progress.
International Shipping
We ship to selected international destinations. Customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their local authorities.
Incorrect Shipping Information
Please ensure that all shipping information is accurate before placing your order. We are not responsible for delays or lost packages resulting from incorrect or incomplete shipping details provided by the customer.
Lost or Damaged Packages
If your order arrives damaged or appears to be lost in transit, please contact us as soon as possible. We will work with the shipping carrier to help resolve the issue.
Contact Us
If you have any questions regarding shipping, please contact our customer support team and we will be happy to assist you.